Try It FREE For 30 Days


Flat Rate NOW is easy to use.

After two hours of training your Plumbers will be able to Quote, Sell and Invoice Jobs from the customer’s location, and Managers will have a near real time view of every Quote and Invoice wherever they are.

Training Included in Your Free Trial

  • Two hours of over the phone or video link
    • We can help you set up using the ‘Business in a Box’ pricing catalogue
    • Or, fine tuning prices for your business
    • Integrate with your current business processes such as ServiceM8 or other Management Software.
    • Help you build in your special offers or marketing plan
    • Phone support: Australian Based Help Desk and Support

Training Included In Your Monthly or Annual Subscription

Australian Based Help Desk and Support

Flat Rate NOW is designed by Australian Plumbers, for Australian Plumbers, Drainers and Gasfitters – we’re plumbers, we understand your business.  Australian based means we are available over the phone or face-to-face to discuss what is best for your individual business, tailor to your needs or listen to your enhancement ideas.  We listen, we update!  Simply call 0413 601 612 for Sydney based Help Desk support team.  FAQs are provided, with ongoing coaching available to answer ‘How do I?’ questions for the first month.

FREE Training Workshops – Sydney

Registered Flat Rate NOW Plumbers, join us any Thursday for a Free Flat Rate NOW Training Workshop.  Sessions held between 8.30am and 10am in Darlinghurst, Sydney.  Bring your iPad for hands-on user training.  We’ll workshop your questions and you’ll walk out with the answers!
Bookings essential, Call +61 2 8322 4849 or email

Examples of topics covered and more….

  • Upload your price file from your supplier
  • Learn how to customise your tasks
  • Select and configure Favourites
  • Fine tune your pricing
  • Create and adjust your Pricing Tiers
  • Build your marketing and special offers in Flat Rate Now
  • Discover how the recent software updates benefit you
  • Learn how to use the Scratchpad function
  • Fix your integrations and templates with ServiceM8, Aroflo, Xero

Need Additional Training?

Ongoing Coaching and Ride-Alongs

Flat Rate NOW is able to provide Process Integration Consultancy and Sales Training for a competitive daily rate and additional reasonable travel expenses for our interstate customers.  This option for additional on site training and Ride-Alongs is where our experienced team with Plumbing backgrounds can provide support with real jobs and customers.

On Site Training

Flat Rate NOW Training is performed on your premises. Each Plumber attending will need a tablet computer so they can practise using the App. Back Office staff will need access to the Internet. We recommend spending an hour with each group before the start of the day.

Roll Out

Roll Out of Flat Rate NOW is most successful when a smaller target group of Plumbers is chosen initially, these will quickly become proficient, and then a full roll out can be completed with the rest of your team.

  • Business Process Consultancy – Building your paper-less office
  • Detailed and in-depth training on how to use the software, tailoring it to your business
  • Training on how to use the software to sell more effectively

We Are Here To Help

Whether it’s further IT Support, System Integration, Sales Technique Training or Ride-Alongs, give us a call and we can discuss what is best for your business and we’ll provide tailored Quotes.

Transforming your Business

For customers seeking to move to a Flat Rate business model, we also have a training partner who will be able to assist with training and coaching and process design.