Training

Try It FREE For 30 Days

NO CREDIT CARD REQUIRED

Flat Rate NOW is easy to use.

After an hour of training your Plumbers will be able to Quote, Sell and Invoice Jobs from the customer’s location, and Managers will have a near real time view of every Quote and Invoice wherever they are.

On Site Training

Flat Rate NOW Training is performed on your premises. Each Plumber attending will need a tablet computer so they can practise using the App. Back Office staff will need access to the Internet. We recommend spending an hour with each group before the start of the day.

Roll Out

Roll Out of Flat Rate NOW is most successful when a smaller target group of Plumbers is chosen initially, these will quickly become proficient, and then a full roll out can be completed with the rest of your team.

FREE Training Workshops – Sydney

Registered Flat Rate NOW Plumbers, join us any Thursday for a Free Flat Rate NOW Training Workshop.  Sessions held between 8.30am and 10am in Darlinghurst, Sydney.  Bring your iPad for hands-on user training.  We’ll workshop your questions and you’ll walk out with the answers!
Bookings essential, Call +61 2 8322 4849 or email learn@trainedgroup.com.au

Examples of topics covered and more….

  • Upload your price file from your supplier
  • Learn how to customise your tasks
  • Select and configure Favourites
  • Fine tune your pricing
  • Create and adjust your Pricing Tiers
  • Build your marketing and special offers in Flat Rate Now
  • Discover how the recent software updates benefit you
  • Learn how to use the Scratchpad function
  • Fix your integrations and templates with ServiceM8, Aroflo, Xero

Australian Based Help Desk and Support

Flat Rate NOW is designed by Australian Plumbers, for Australian Plumbers, Drainers and Gasfitters – we’re plumbers, we understand your business.  Australian based means we are available over the phone or face-to-face to discuss what is best for your individual business, tailor to your needs or listen to your enhancement ideas.  We listen, we update!  Simply call 0413 601 612 for Sydney based Help Desk support team.

Ongoing Coaching and Ride-Alongs

FAQs are provided, with ongoing coaching available to answer ‘How do I?’ questions for the first month.  There is an option for additional on site training and Ride-Alongs where our experienced team with Plumbing backgrounds can provide support with real jobs and customers.  Quotes can be provided for additional training.

Transforming your Business

For customers seeking to move to a Flat Rate business model, we have a training partner trainedgroup.com.au who will be able to assist with training and coaching and process design.