Master Plumbers Network, the provider of Flat Rate NOW online Price Book software for residential and emergency plumbing businesses, announces its new integration with ServiceM8. The integrated service provides residential Plumbers using ServiceM8 the option to leverage Flat Rate NOW’s Paper Towel Close sales tools and Price Book based pricing. Flat Rate NOW improves customer experience and drives sales. It comes with over 800 pre-built tasks, each with easy-to-understand descriptions and images, to help Plumbers communicate to homeowners the services they are buying and value they are receiving.

“Our integration with ServiceM8 will give our users the ability to deliver great customer experiences, and lower the stress of selling for plumbers, while reducing the administrative burden in the office”, said Dave Tarrant, executive director and co-founder of Master Plumbers Network.

Flat rate pricing is becoming necessary for Plumbers to grow and be consistently profitable in the domestic and emergency market, and the efficiency of operation and the effectiveness of your sales effort are the difference between profit and loss. Flat Rate NOW provides a flat rate pricing solutions with integrated sales tools that fit into your business processes and support your market segments.

Customers today want immediate explanations of the services they are being offered and the value they will receive. Images and clear descriptions and side by side prices allows the customer to quickly compare between different options. “Giving choices to customers and demonstrating the savings they are being offered makes the decision to buy easier”, said Mr Tarrant. “Flat Rate NOW enables onsite Plumbers to quickly design and price a number of Options and then show them to the customer on a single screen for easy comparison. Drill into these choices for detailed descriptions images”. In this way you can increase your efficiency and profitability and, most importantly, customer satisfaction as the Customer feels in control of their buying decisions.

Register for your free 30 day trial of Flat Rate NOW at to see examples of our sales tools and Pricebook in action:

  1. Using Scratch Pad to Create Sales Options
  2. Selling Using Scratch Pad and PriceBook

Flat Rate NOW’s Pricebook and integrated Sales Tools for ServiceM8 offer the following key features and enhancements:

  • Easy set up. Get your Pricebook and sales tools up and running in a day
  • A complete pricing system with simple-to-understand descriptions, images, warranties, and add-on tasks for upsell opportunities
  • An electronic Scratchpad quickly build ‘Repair vs. Replace’ and ‘Good, Better Best’ options for your customers
  • Pricing comparisons showing the savings available if they buy today
  • Quick Quote generation
  • Work Order creation in ServiceM8 for accepted Quotes
  • Tools to manage the Pricebook and customise it to your markets, prices and processes
  • Structured data on each customer and each deal for you to increase your market Intelligence

To learn more about Flat Rate NOW’s integration with ServiceM8, visit

About Flat Rate NOW

Master Plumbers Network pioneered the first flat rate pricing systems in Sydney. MPN Flat Rate NOW takes these paper pricing books to the next level and enables Plumbers to use their iPads to quickly price Jobs and create Quotes and Work Orders for their customers while onsite. This raises the average service ticket price and increases the number of sales. Currently targeting domestic & emergency Plumbing, Flat Rate NOW supports the bundling and upselling of Tasks for Plumbers by allowing them to pick between hundreds of service, repair and equipment replacement Tasks, and applying one of up to 10 different pricing tiers that represent your market segments. Use Flat Rate NOW’s Scratchpad, Pricebook and pricing tiers to generate multiple Quotes and eliminate objections and lower sales resistance for service technicians.

Visit Master Plumber Network’s Flat Rate NOW website for more information.

About ServiceM8

ServiceM8 is a hosted application that allows you to manage all facets of a field service delivery business. It will guide you from job quoting (or job estimates) right through to invoicing on completion. You will have real-time information on what jobs are currently active, what quotes have been issued to clients, and where and when staff are at client sites. ServiceM8 is designed to be used by everyone in your business, from each field staff member, to back office staff, through all levels of management. It is simple and effective, and best of all, it’s available anywhere, anytime.

Head over to the ServiceM8 website for more information.

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