We are excited to announce that we are now an approved integrator with one of the leading operations management solution for...
Enhance your quoting potential by leveraging over 1,900 pre-built tasks
by Simon Shakir on Jul 12, 2022 2:10:58 PM
As a business gradually grows, its aim is to continue meeting increasing market demand. The key challenge for companies...
FlatRateNOW instrumental in Sid's 25% sales growth in the last 2 years!
by Simon Shakir on Apr 12, 2022 2:52:34 PM
Sid Curran, an established Owner and General Manager at Curran Plumbing, has been in the plumbing industry for over 16...
Master Plumbers and Gasfitters Association of WA appoints FlatRateNOW as their quoting solution partner!
by Simon Shakir on Apr 8, 2022 3:27:55 PM
Today, we are excited to share that we have partnered with the Master Plumbers and Gasfitters Association of WA (MPGWA). Our...
FlatRateNOW partners with O'Brien to drive incremental sales and deliver exceptional customer service!
by Simon Shakir on Apr 6, 2022 2:29:13 PM
Today we are excited to share that we have partnered with one of the most trusted brand names in Australia in plumbing and...
Things your business can do during lockdown
by Marcel Donnelly on Aug 3, 2021 4:04:14 PM
COVID-19 has been a difficult time for almost every business. With the ongoing restrictions and lockdowns across the...
Customer Service Tips - Wrap Up
by Marcel Donnelly on Jun 14, 2021 10:00:00 AM
Well that’s a wrap. We hope you’ve enjoyed the 4 customer service tips from our partner Molokini Consulting. Customer...
Customer Service Tip #4 - Showing Empathy
by Marcel Donnelly on Jun 12, 2021 10:00:00 AM
Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that...
Customer Service Tip #3 - Handling objections and hostilities
by Marcel Donnelly on Jun 10, 2021 10:00:00 AM
Any industry involving customer service presents an opportunity for hostilities and objections to arise. It’s critical that...