A Call Out Fee (sometimes called Attendance Fees) is a set amount of money paid by the customer for a qualified tradesperson...
A guide to Tax Time for Tradespeople
by Marcel Donnelly on Jun 19, 2021 8:00:00 AM
We understand tax time can be a stressful time for time poor tradespeople and business owners and we want to help.
Customer Service Tips - Wrap Up
by Marcel Donnelly on Jun 14, 2021 10:00:00 AM
Well that’s a wrap. We hope you’ve enjoyed the 4 customer service tips from our partner Molokini Consulting. Customer...
Customer Service Tip #4 - Showing Empathy
by Marcel Donnelly on Jun 12, 2021 10:00:00 AM
Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that...
Customer Service Tip #3 - Handling objections and hostilities
by Marcel Donnelly on Jun 10, 2021 10:00:00 AM
Any industry involving customer service presents an opportunity for hostilities and objections to arise. It’s critical that...
Customer Service Tip #2 - Pre-Call Preparation
by Marcel Donnelly on Jun 8, 2021 10:00:00 AM
How are tradie pricebooks created?
by Marcel Donnelly on Mar 9, 2021 11:02:30 AM
Creating a pricebook requires time however maintaining the pricebook requires a commitment.
Need 200 Reasons To Join FlatRateNOW? Here's one more reason!
by Marcel Donnelly on Jun 3, 2020 1:32:26 PM
Is the thought of learning a new app stopping you from improving your business?
We have 200 reasons to start today and...
My Dashboard - See Into Your Business
by Marcel Donnelly on May 11, 2020 8:13:05 PM
FlatRateNOW Dashboard will provide you business clarity. By breaking down your business into easy to understand stats, you...
Take the stress out of setting up FlatRateNOW & save $200!
by Marcel Donnelly on May 7, 2020 2:34:07 PM