"in the midst of every crisis, lies great opportunity."

Google says this is a quote from Albert Einstien, others say its philosophically Chinese, either way, it is true.

As an essential service, Electricians, HVAC and Plumbers will continue to service their customers all the way through this pandemic, whether it is maintenance work or emergency work.

Opportunity

An opportunity in this crisis that all essential services should grab with both hands.

The Australian Governments Infection Control Training.

As a free, 30 minute e-learning course, you can improve the knowledge of your business regarding infection control AND improve the confidence your customers have in your business.

During the training course, you will lean the fundamentals of infection prevention and control for COVID-19 including:

• COVID-19 – what is it?
• Signs and symptoms
• Keeping safe – protecting yourself and others
• Myth busting

Upon completing this course, you will understand what you can do to help protect your customers and receive a certificate outlining that you have completed the course. Inform all potential and scheduled customers that you have completed the course and are taking all the necessary steps to protect them.

Update your website to include your newly achieved certificate and create a social media post to inform all your customers. If possible, send an email to all your existing customers letting them know that you are taking every opportunity to learn more about the virus and how you can better protect them while offering your service.

Remember, a customer without confidence is a customer that won't use your services. As customers grow in confidence, they will be more willing to use your services and spend money with your business!

Seriously, take the course today and make all your tradesmen do the same.